Ohio Consumer Questions Progressive Insurance Claims Practices
I bought car insurance on my Corvette from Progressive. After having a bad experience with another auto insurance company on an auto accident where I wasn’t even at fault, I saw the television commercials that promised a friendlier approach to claims and thought I’d give Progressive Insurance a try.
The insurance quote I received was lower, just as the television commercials said it might be, and I got comparisons on the spot that showed the hundreds of dollars I could expect to save over buying from other insurance companies. My greatest hope was that with Progressive Insurance being headquartered in Ohio where I live, I might stand a better chance of being treated fair than if I bought an insurance policy from a company headquartered in another state. By exploring coverage at other insurance companies, I hoped I might luck into finding an insurance company that really would be on my side, if you know what I mean.
Overall, Progressive Insurance seemed like a great deal. It was certainly better than I had with my previous insurance company, so I bought insurance coverage on the Corvette and another car.
Now, after having this new insurance policy a few months I’m hearing that Progressive Insurance may be hard to deal with after an auto accident. I’ve read some horror stories on Corvette Forum and other websites that give me reason to be concerned. I know you can’t believe everything you read, but there seems to be a lot of people who are not getting their cars repaired and their claims paid as they believe they should.
What is your opinion of Progressive Insurance and their new approach to claims?
Rick
Cleveland, Ohio