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Do you have an auto accident or auto repair question that needs an answer? Perhaps I can help. But first, here’s what you need to know about submiting questions and obtaining answers:

I AM NOT AN ATTORNEY. While I may occasionally reference a law or precedence setting legal case to raise awareness of rights consumers posess after an accident, I am not a licensed attorney. My knowledge of laws pertaining to auto repair and auto insurance comes from having worked with lawyers for more than ten years, helping them seek full recovery for their clients who have suffered auto losses.

My knowledge of consumer rights is most fluent in the states where I am called most to serve – Ohio, Kentucky and West Virginia. Please use any knowledge you gain from me in this realm of expertise as a means to more fully communicate with a legal professional in your locale. I cannot represent you or speak on your behalf in a settlement negotiation.

While I have been involved in the auto repair trade for more than 30 years as a technician, auto restoration specialist, collision repair shop owner, auto valuation expert and writer, I am cognizant that I don’t know it all. Auto repair technologies constantly evolve. Because of this, my recommendations for repairs will remain consistent with products and processes that have worked in the past and are widely accepted rather than those that are experimental and unverified.

MY ANSWERS ARE MY OWN OPINIONS, and may be somewhat general as opposed to specific since it is hard to gather enough information to cover all scenarios in a single submission.

Please state your question as clearly as possible and please ask only one question per submission.

Be understanding of the fact that I sometimes get overloaded and cannot respond as quickly as I’d like. You WILL receive an answer, and your patience is appreciated.

I reserve the right to alter submissions to make them more concise and pointed, and not all questions will get posted.

I reserve the right to refuse submissions because of offensive language or content, and when topics are not targeted to the niches in which I have chosen to write.

If you understand this disclaimer and agree to submit your question under these terms, please send an e-mail with your concern to

questions@consumersguidetoautorepair.com