Insurance Company Direct Pays Body Shop Instead of Car Owner
Is it acceptable for an auto insurance company to pay a body shop directly instead of paying the person whose car was damaged?
I’ve had three car wrecks in the past five years. Only the most recent one was my fault. In every case where I had the damage to the car repaired, the insurance company gave the check directly to the shop instead of paying me. This happened both when my insurance company paid and when I got hit by someone else and their insurance company paid. In the end I never really knew the cost of the repairs, and I always felt like I was victim of an underhanded, backroom deal between the body shop and the insurance company. Is it acceptable for an auto insurance company to pay a body shop directly instead of paying the person whose car was damaged?
Ted
Cincinnati, OH